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ECCOM Global Service

With the unceasingly deepening of China's reform and opening-up, under the background of new globalization promoted by the "Belt and Road" Initiative, China's economy has accelerated its integration with world economy, with more and more Chinese enterprises going abroad to explore global development.


In the meantime, ECCOM has a wide domestic customer base in various industries and fields, providing customers with professional new integrated IT services. Notably, more and more customers are expanding into foreign markets, increasing their presence globally, hoping to drive business growth.


In Year 2020 that just ended, the COVID-19 epidemic swept the world, and Chinese enterprises faced new challenges in their journey abroad. However, the epidemic has accelerated the digital transformation process of enterprises , opening up new opportunities for businesses looking to capitalize in different markets .
With more than 10 years of overseas service experience, ECCOM provides quality professional services, helping customers expand their operations into different geographical markets.

ECCOM's overseas service

  • Implementation of Overseas Integration

    As an industry-leading large-scale system integration service provider, ECCOM provides customers with various overseas integration implementation requirements including new construction, transformation, expansion and optimization., by virtue of high-quality overseas service capabilities and professional technical delivery quality.

  • Support and Maintenance

    Relying on our advanced services platform, ECCOM provides customers with 7*24 remote technical support, spare parts replacement, on-site technical expert support, and other services, meeting our customers' SLA for efficient and stable operation of production environment and/or critical infrastructure.

  • Overseas Optimization Services

    ECCOM helps customers monitor the status of their remote networks and equipment,, optimize network performance, and improve the overall operational efficiency and return on investment of customers' overseas business systems.

  • Overseas Remote Service

    Relying on services platform, ECCOM helps customers complete the daily operation and standard change IT O&M, network equipment monitoring, daily reports and other value-added services, as well as engineering and expansion requirements around the world.

  • Global Public Cloud MSP Service

    At present, the demand for enterprise business globalization is ever increasing. The traffic originally deployed on a domestic public cloud will enter from abroad through Europe/North America and other regions, but at the same time, domestic users also need to manage the platform system.

  • Cross-Border Logistics

    Customers' overseas business covers Europe, Asia-Pacific, America and other regions, and has their business coverage in many first-tier cities in the world. With the continuous expansion of customers' business scope, the nodes have extended to more countries and regions such as the Middle East, Africa and South America, etc.

Implementation of Overseas Integration

As an industry-leading large-scale system integration service provider, ECCOM provides customers with various overseas integration implementation requirements including new construction, transformation, expansion and optimization., by virtue of high-quality overseas service capabilities and professional technical delivery quality.

Support and Maintenance

Relying on our advanced services platform, ECCOM provides customers with 7*24 remote technical support, spare parts replacement, on-site technical expert support, and other services, meeting our customers' SLA for efficient and stable operation of production environment and/or critical infrastructure.

Overseas Optimization Services

ECCOM helps customers monitor the status of their remote networks and equipment,, optimize network performance, and improve the overall operational efficiency and return on investment of customers' overseas business systems.

Overseas Remote Service

Relying on services platform, ECCOM helps customers complete the daily operation and standard change IT O&M, network equipment monitoring, daily reports and other value-added services, as well as engineering and expansion requirements around the world.

Global Public Cloud MSP Service

At present, the demand for enterprise business globalization is ever increasing. The traffic originally deployed on a domestic public cloud will enter from abroad through Europe/North America and other regions, but at the same time, domestic users also need to manage the platform system.

Cross-Border Logistics

Customers' overseas business covers Europe, Asia-Pacific, America and other regions, and has their business coverage in many first-tier cities in the world. With the continuous expansion of customers' business scope, the nodes have extended to more countries and regions such as the Middle East, Africa and South America, etc.

Advantages and Features

Over the years, ECCOM has accumulated extensive overseas service experience, and its business has spread all over the world, with the following core advantages in helping customers go abroad

  • Global coverage
  • Industry-Focused
  • Extensive Partner Ecosystem
  • Cross-Border Regulatory Compliance
  • 24x7 Global Guarantee and Service Support

Global Service Delivery

In the global scope, the service covers 81 overseas cities as well as 47 countries and regions
  • 26 cities in Asia
  • 19 cities in North America
  • 25 cities in Europe and Middle East
  • 8 cities in Africa and Middle East
  • 3 cities in South America

Case stories

Constructing a global boutique Internet for operator customers

Maintenance, incident response, and support for Global OTT Customer

Global equipment health check for operator customers

Cross-border business support for customers from the Financial industry

Internet of Vehicles cloud migration for in Automotive industry

Cross-border logistics and global delivery of IT equipment

Exclusive solutions and services for you

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